FAQ
Q : How is shipping calculated?
A : Order Amount Shipping Charge
$15.00 - $49.99 $12.00
$50.00 - $74.99 $16.00
$75.00 - $99.99 $19.00
$100.00 and over $21.00
Q : When will my order arrive?
A : Orders are typically delivered within 2 to 10 business days from the date of purchase depending on your location in Australia. We ship from Melbourne so customers in Victoria will receive their order the quickest.
Q : Will I get a tracking number?
A: We dispatch orders within 1 - 4 business days. An email will be sent to you with the tracking number. Email sales@everydayumbrella.com if you do not receive one.
Q : What payment methods do you accept?
A : We accept payments by Credit Card (Visa and MasterCard) or PayPal. All payments are processed through PayPal. You do not need a PayPal account to pay by Credit Card.
Q : What happens after payment?
A : After your payment is complete, you will receive an order confirmation email as a receipt for the transaction.
Q : Is your site secure?
A : Absolutely! Our site is hosted on secure servers and our checkout process is encrypted to protect your information. All payments through this website are processed using PayPal. PayPal uses state-of-the-art security technology and fraud prevention systems to safely process online payments.
Q : Why does Everyday Umbrella use PayPal to checkout?
A : One of the main concerns for buyers when shopping online is the security of their personal information. By using PayPal to check out, you can have peace of mind knowing your credit card or bank details are not shared with Everyday Umbrella. PayPal also protects your financial information with advanced encryption technology, which means your data is not available to anyone.
Q : Does Everyday Umbrella ship internationally?
A : Currently we do not ship overseas.
Q : Can I pick up my order?
A : Everyday Umbrella is not offering pick ups at this time. All purchases should be made online.
Q : What is your return policy?
A : Your satisfaction is important to us! If your umbrella is faulty or damaged upon arrival, we will send you a new one. Just return the product back to us in its original un-used condition within 14 days. We will also refund your postage costs (based on Australia Post Regular Parcel). We do not accept returns for change of mind.
Q : Do you have a Privacy Policy and Terms & Conditions?
A : Please refer to our Privacy Policy and Terms & Conditions for more information.
A : Order Amount Shipping Charge
$15.00 - $49.99 $12.00
$50.00 - $74.99 $16.00
$75.00 - $99.99 $19.00
$100.00 and over $21.00
Q : When will my order arrive?
A : Orders are typically delivered within 2 to 10 business days from the date of purchase depending on your location in Australia. We ship from Melbourne so customers in Victoria will receive their order the quickest.
Q : Will I get a tracking number?
A: We dispatch orders within 1 - 4 business days. An email will be sent to you with the tracking number. Email sales@everydayumbrella.com if you do not receive one.
Q : What payment methods do you accept?
A : We accept payments by Credit Card (Visa and MasterCard) or PayPal. All payments are processed through PayPal. You do not need a PayPal account to pay by Credit Card.
Q : What happens after payment?
A : After your payment is complete, you will receive an order confirmation email as a receipt for the transaction.
Q : Is your site secure?
A : Absolutely! Our site is hosted on secure servers and our checkout process is encrypted to protect your information. All payments through this website are processed using PayPal. PayPal uses state-of-the-art security technology and fraud prevention systems to safely process online payments.
Q : Why does Everyday Umbrella use PayPal to checkout?
A : One of the main concerns for buyers when shopping online is the security of their personal information. By using PayPal to check out, you can have peace of mind knowing your credit card or bank details are not shared with Everyday Umbrella. PayPal also protects your financial information with advanced encryption technology, which means your data is not available to anyone.
Q : Does Everyday Umbrella ship internationally?
A : Currently we do not ship overseas.
Q : Can I pick up my order?
A : Everyday Umbrella is not offering pick ups at this time. All purchases should be made online.
Q : What is your return policy?
A : Your satisfaction is important to us! If your umbrella is faulty or damaged upon arrival, we will send you a new one. Just return the product back to us in its original un-used condition within 14 days. We will also refund your postage costs (based on Australia Post Regular Parcel). We do not accept returns for change of mind.
Q : Do you have a Privacy Policy and Terms & Conditions?
A : Please refer to our Privacy Policy and Terms & Conditions for more information.
